Frequently Asked Questions
Quick answers about your student health & dental plan.
The basics
What does my plan cover?
Every plan includes health (prescriptions, paramedical, vision) and dental coverage. The exact amounts, limits, and deadlines vary by school — open your school’s plan page from the home screen to see your specific coverage.
How do I know if I’m enrolled?
If your students’ association administers a health & dental plan, you’re automatically enrolled when you register for classes and pay your fees. There’s nothing extra to sign up for.
How much does it cost?
The plan fee is included in your student fees. Your school’s plan page lists the current fee for the year.
Opting out and changes
Can I opt out?
Yes — if you already have equivalent coverage (for example, through a parent or spouse), you can opt out during the change-of-coverage period. Watch the deadline on your school’s plan page; once it passes, you’re enrolled for the year.
How do I add my family or make changes?
Changes (adding a spouse or dependants, opting out) are made through your plan’s member portal during the change-of-coverage period each year.
Claims
How do I submit a claim?
Most claims are submitted through your plan’s member portal or insurer app. Many pharmacies and dental offices can also bill the plan directly at the counter.
Who do I contact for help?
Use the contact form on your school’s site, or the member-login portal linked in the navigation, to reach your plan administrator.